So, your company has fully internalized the message that businesses need to be more agile. You’ve made the most of cloud-based computing, an agile workforce and have gotten your employees to think like disruptors. You’re on the road to enabling enterprise Digital Transformation. Continue reading “A New, Agile Approach to Security: Cyberesiliency”
Europe’s New Privacy Law Will Change the Web, and More
Consumers have long wondered just what Google and Facebook know about them, and who else can access their personal data. But internet giants have little incentive to give straight answers — even to simple questions like, “Why am I being shown this ad?” Continue reading “Europe’s New Privacy Law Will Change the Web, and More”
This Call May Be Monitored for Tone and Emotio
We all know how it feels to be low on energy at the end of a long work day. Some call-center agents at insurer MetLife are watched over by software that knows how it sounds. Continue reading “This Call May Be Monitored for Tone and Emotio”